Contact 2017-05-19T10:39:29+00:00

There are many way to reach out to us, let‘s see how we can connect you to the right department.

In order to provide more efficient and detailed customer service, we have decided to stop phone support and offer every support via our ticket system at this time.

We are social


Email us

Live Chat

SMS (coming soon)

Why we don‘t do phone support

Mail Box

5999 Custer Road
Suite 110-188
Frisco, TX 75035

Business Hours

M-F | 9am – 5pm CST
We following the same holiday schedule as US postal office.

Customer Service

Product FAQs


Product register

Warranty request (Steam Sterilizer)

Warranty request (General)

Return & Warranty

Give Back

We‘d love to help! Check out
our H.O.P.E. charity program.

Let‘s work Together

Retailer inquiry

Social blogger program

Press inquiry